It's always really interesting to see how words are interpreted after I loose them. Text being the form of communication with the most context stripped from it, I don't think that it should replace call, video, or face-to-face for anything substantive.
Text is better for routine tasks and notifications - or else you really have to finesse it to get your message across.
“We are imperfect humans, using imprecise language, to communicate incomplete ideas. Grace, humbleness, and forgiveness in all dimensions are crucial to weaving successful communication.”
This article reminds me why I stopped “doing email” years ago. Meaning, i stopped debating / discussing anything that required nuance on most electronic platforms. I left Facebook. Email now, for me. is a in / out box -- a delivery mechanism for documents or action items, not a communication medium. Same with group slack channels. DM and text are closer to conversations.
Now, my algorithm is: if it’s important, let’s talk about it.
I don’t know if this communications taxonomy makes sense, but it’s how I’ve retracted from tools that, to me, are destructive not constructive with respect to communication.
It’s been liberating--the less you respond on email, the less you get provoked on email. People call more. It seems to attract better behavior.
It's always really interesting to see how words are interpreted after I loose them. Text being the form of communication with the most context stripped from it, I don't think that it should replace call, video, or face-to-face for anything substantive.
Text is better for routine tasks and notifications - or else you really have to finesse it to get your message across.
You stuck that landing:
“We are imperfect humans, using imprecise language, to communicate incomplete ideas. Grace, humbleness, and forgiveness in all dimensions are crucial to weaving successful communication.”
This article reminds me why I stopped “doing email” years ago. Meaning, i stopped debating / discussing anything that required nuance on most electronic platforms. I left Facebook. Email now, for me. is a in / out box -- a delivery mechanism for documents or action items, not a communication medium. Same with group slack channels. DM and text are closer to conversations.
Now, my algorithm is: if it’s important, let’s talk about it.
I don’t know if this communications taxonomy makes sense, but it’s how I’ve retracted from tools that, to me, are destructive not constructive with respect to communication.
It’s been liberating--the less you respond on email, the less you get provoked on email. People call more. It seems to attract better behavior.